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Contact & Support
Reach out for help with accounts, institutions, or technical issues.
Last updated·May 2026
Questions? support@gozap.com
Email us
For the fastest response, email our support team:
Alternate support email: support@gozap.com
Common requests
- Login or OTP issues
- Institution enrollment & admin access
- Bug reports and feature feedback
- Account deletion assistance
Account deletion
You can permanently delete your account yourself — no email required in most cases.
Institutions & partners
Coaching centres and colleges can contact us to set up institution accounts, bulk student enrollment, and admin dashboards for progress oversight.
Your data, your control
You can permanently delete your account and all learning data at any time — no support ticket required.